This page will show you how to correctly set up the Client VPN for a user within the organization 


  1. On the Meraki go to 'Client VPN' within Security & SD-WAN  
  2. Scroll down to the User management section of the page and click 'Add new user' 
  3.  This is the tab that will let your configure the VPN for a user on Meraki side The Description will be the users 'First & Last Name' 'Email' 'Generate the password'
  4. Copy and paste the shared secret' into the pre-shared key on the users laptop 
  5. Next part guide will be on the users device adding the VPN make sure its configured like shown below
  6. Now within VPN Properties make sure 'Layer 2 Tunneling Protocol with IPsec', 'Require encryption' and Allow these protocols unencrypted password (PAP) is set. & make sure IPv6 is unchecked. 
  7. Go to registry key on the users device and paste  'Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa' and set 'disabledomaincreds to 1 (this will mitigate repeat login issues on the device)Lastly put your phone on hotspot and try a test run to ensure the users VPN is working as intended.